Messenger-first automation for growing teams

Golden Shiksha Prasar Samiti

Build chatbot journeys for Facebook Messenger, WhatsApp, and Instagram, then support every conversation from one shared inbox. AI customer care is available in beta for guided support testing.

Facebook Messenger WhatsApp Instagram
Golden Shiksha Prasar Samiti social chat automation dashboard
24/7instant replies for common questions
3priority social messaging channels
BetaAI customer care for controlled testing

Platform

Everything needed to turn comments, DMs, and chats into handled conversations.

Visual automation builder

Design welcome journeys, comment replies, lead capture, reminders, and follow-ups without code.

Unified social inbox

Keep Messenger, WhatsApp, and Instagram conversations in one clean queue for your team.

AI customer care beta

Test AI-assisted replies trained on your FAQs, admissions details, offers, and service policies.

Broadcasts and campaigns

Segment contacts, schedule compliant updates, and track responses across active channels.

Human handover

Let automation qualify and route conversations, then move high-value chats to staff when needed.

Performance reporting

Review response time, conversion points, common questions, and channel-level campaign results.

How it works

Launch useful automations without losing the human touch.

Golden Shiksha Prasar Samiti helps teams greet new contacts, collect details, answer FAQs, and route conversations to the right person. It is designed for education, community, service, and commerce teams that depend on fast social messaging.

  • Course enquiries and admissions
  • Local business lead generation
  • Community program registrations
  • Order, booking, and appointment updates
1

Capture

Trigger flows from messages, post comments, ads, and profile links.

2

Qualify

Ask the right questions and tag contacts by interest, urgency, or source.

3

Resolve

Send approved answers, AI drafts, or assign the conversation to a person.

4

Improve

Use reports to tune flows, reduce missed replies, and grow conversions.

AI customer care beta

Test AI support carefully, with team review built in.

The beta assistant can draft answers from your approved knowledge base, suggest next actions, and flag uncertain questions for a staff member. Your team remains in control before broader rollout.

Beta

Suggested reply

"Thanks for your enquiry. Please share the course name and preferred batch time so we can send the correct details."

ApproveEditAssign

Plans

Start simple, then expand channel coverage as your audience grows.

Starter

For early pilots

Messenger automation, basic inbox, simple forms, and manual exports.

Talk to us

AI Beta

For support testing

Knowledge-base replies, AI draft suggestions, escalation rules, and weekly tuning.

Talk to us

Questions

Built for practical social messaging operations.

Is Facebook Messenger the main channel?

Yes. Messenger is the primary focus, with WhatsApp and Instagram support included for teams that need multi-channel coverage.

Can staff take over from automation?

Yes. Conversations can be assigned to a person whenever a lead, support request, or sensitive question needs human attention.

Is the AI feature fully launched?

AI customer care is in beta. We recommend starting with reviewed draft replies and a limited set of approved knowledge sources.

Get started

Map your first automation flow.

Share your current Messenger, WhatsApp, or Instagram workflow and we will identify the first replies, tags, and handover rules to automate.

hello@goldenshikshaprasarsamiti.org